Privacy Policy

Effective Date: September 1, 2025  |  Last Updated: September 1, 2025

CUI Telecommunications (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the “Service”). If you do not agree with the terms, please do not access or use the Service.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing details, or other identifiers you provide when creating an account or using the Service.
  • Usage Data: IP address, device and browser type, operating system, access times, pages viewed, referring pages/URLs.
  • Cookies & Tracking: Cookies, web beacons, and similar technologies to operate, secure, and improve the Service. See Cookies.
  • Third-Party Data: If you link external accounts (e.g., Google, Microsoft), we may receive limited information per your settings with those providers.

2. How We Use Your Information

  • Provide, operate, maintain, and secure the Service.
  • Improve and personalize functionality and user experience.
  • Communicate with you about updates, security alerts, and support; send marketing with your consent or where permitted.
  • Process payments, detect and prevent fraud or abuse.
  • Comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Hosting, analytics, customer support, email, payments, and similar vendors bound by contractual confidentiality and security obligations.
  • Legal/Compliance: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets.

4. Data Retention

We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no Internet transmission or storage system is completely secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing.
  • Receive a portable copy of your data.
  • Withdraw consent where processing is based on consent.

To exercise rights, contact us at info@cuicable.com. We may request verification of your identity.

7. Cookies and Tracking

You can control or disable cookies via your browser settings. Some features may not function properly without cookies.

8. Third-Party Links

Our Service may contain links to third-party sites or services. Their privacy practices are governed by their own policies, not this one.

9. Children’s Privacy

The Service is not intended for individuals under 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last Updated” date. Your continued use of the Service constitutes acceptance of the updated policy.

11. Contact Us

CUI Telecommunications
120 W Park Dr
Birmingham, AL 35211
info@cuicable.com  |  (205) 402-0515